Regional Complex Care Services

Regional Complex Care Services support children and youth (under the age of 18) who have been approved for special needs funding by the Ministry of Children, Community and Social Services. These services support families in the development, implementation, and ongoing monitoring of an Integrated Service Plan (ISP) to address the complex and changing needs of children, youth, and their families.

Regional Complex Care Services support children and youth (under the age of 18) who have been approved for special needs funding by the Ministry of Children, Community and Social Services. These services support families in the development, implementation, and ongoing monitoring of an Integrated Service Plan (ISP) to address the complex and changing needs of children, youth, and their families.

Approval for this funding is sought through a resolution process that ensures that all resources available through the funded system of support and services have been accessed.

Support Provided Through The Program:  

  • Works with the child or youth and their family to identify goals, support network, preferences, strengths, and needs, including an individualized Integrated Service Plan
  • Offers support in accessing needed services as part of ongoing planning
  • Monitors plan implementation
  • Facilitates ongoing evaluation of the plan to ensure it continues to meet your needs
  • Provides accountability for use of Regional Complex Care resources

Regional Complex Care Services are for families with children and youth (under the age of 18) requiring long-term, specialized services or supports for day-to-day activities, and who have exhausted local resources and undergone a Service Resolution Process at a local and regional level.

Funding is provided by the Ministry of Children, Community, and Social Services. There is no fee for this service.

Referral for Regional Complex Care Services is facilitated through the Regional Service Resolution Process only. The Regional Service Resolution Process helps to provide consistent, transparent, and equitable decision-making in situations where the needs of the child or youth and family are extensive or of longer duration and are beyond the resources available in the local community.

The service is provided by a Regional Service Resolution Committee (RSR). The committee reviews the Intensive Services Coordination Services Integrated Service Plan and makes recommendations for changes or access to other resources to assist in meeting the needs of the child or youth and their family.

Families or service providers (with consent) may self-refer to Intensive Services Coordination. Please see the regional contact information below.

Simcoe County
Children’s Case Coordination Services for Simcoe County
165 Ferris Lane,
Barrie, ON L4M2Y1
705-792-5740 ext. 2294 or  1-877-803-3227 ext. 2294

Northumberland & Peterborough Counties
Service Coordination for Children and Youth: Peterborough and Northumberland Counties
285A Aylmer St. N
Peterborough, ON K9J 7M4
705-748-9770, or 1-888-880-5777 or email servicecoordination@sc4cy.ca

City or Kawartha Lakes
Children’s Services Council
205 McLaughlin Rd. Suite 202
Lindsay, ON K9V 0K7
705-328-3606 or email admin@cysc.ca

York Region
Children’s Case Co-ordination for York Region
240 Edward St, Unit 3
Aurora, ON L4G 3S9
905-898-1171 or 1-866-257-9776 or email ccc@yssn.ca

Durham Region
Coordination Services for Children and Youth – Durham Region\
865 Westney Road South
Ajax, ON L1S 3M4
905-427-7207, or 1-866-427-7207 or email info@rfecydurham.com

For more information regarding Regional Complex Care Services, please contact Tammy Ingram, Program Assistant to the Regional Complex Care Program by phone at (705) 733-3227 ext. 2504 or email at tingram@catulpa.on.ca.

Simcoe County Community Action Program for Children (CAPC) and MotherCare (Canada Prenatal Nutrition Program – CPNP) are a part of a national program with then 25 years of experience supporting families in this region. We support pregnant participants, young parents, and Newcomers to Canada with children 0-6 years old who are currently living on a lower income.

Please confirm that you are currently living on a low household income (less than $40,000 before taxes per year) in Simcoe County and that you are currently pregnant and/or live with children 0-6 of age.
Data Collection Consent and Required Information
We do not maintain participant “notes” related to your participation with us but we are required by our funders to track attendance and the resources we distribute. We use an electronic data management system to record and store minimal personal information and program attendance. This information includes: name, date of birth, income, due dates and/or dates of birth of your children. Other information that we request is optional for you to provide. Detailed information about this consent can be found in our Welcome Letter.

Simcoe County CAPC-CPNP requires an email address for your participation in all programs. Please give us a call at 705-733-3227 ext. 2236 if you have any questions or if you do not have an email address.
Income
Participant’s Children (up to 6 years of age)
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We would like to be able to contact you about programs, resources, updates and changes, including our virtual programs. You can find the full details about this on our webpage and in the welcome letter. Please let us know if your contact information changes.
You will be invited to join our virtual meetings. By joining a CAPC virtual meeting, you are providing consent to participate in this forum and to share information with CAPC Staff and other participants, such as your onscreen name, and any information and images you choose to share during the meeting. Please indicate that you understand this before joining a virtual meeting.
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